Driving is a privilege.
Driving offers rich experiences and opportunities, but it comes with a certain level of commitment.
We encourage drivers to think carefully about their responsibilities.
Here are some ways you can make sure to be a responsible driver.
However you use Jasper, you must keep the ride safe for yourself and others.
That means following local and federal laws, and abiding by policies.
Jasper is built on the power of a diverse and inclusive community.
To maintain the strength of our community, treat everyone you meet through Jasper with dignity and respect.
Do not do anything to endanger, threaten, or harass any other person you meet on the platform.
Help protect and improve the Jasper community by alerting us to any situation that makes you feel uncomfortable.
When reporting an incident to Jasper, provide as many details as possible — the more information we have, the faster we can address your concern.
If you ever report an incident to 911, let us know so we can work with law enforcement and take appropriate action.
Pull over safely for pickups and drop-offs
Riders love getting picked up exactly where they've requested, especially if they aren't very mobile (carrying things or in bad weather, etc).
It’s important to coordinate a responsible, safe location to pick the rider up.
Once arrived, the car should be put in park in a parking spot so that the rider can load their belongings into the car.
Make sure everybody wears a seatbelt.
Drivers should only accept as many passengers as there are seat belts in the car.
It is the driver’s responsibility to make sure that everyone is wearing a seatbelt prior to hitting the road.
Obey all traffic laws.
Focus on your driving, keep your eyes on the road and always be fully aware of your surroundings.
Signal when changing lanes, yield to oncoming traffic, follow speed limits, and don't make illegal turns.
Always come to a complete stop at stop signs, follow traffic signals, be courteous to other drivers on the road, and watch out for and yield to pedestrians and cyclists.
Make sure your car is safe to drive.
Ensure your vehicle has a sufficient amount of oil, coolant, and other required fluids.
Prior to your trip, ensure that the brakes are reliable and safe as well.
Make sure that all seatbelts work in the vehicle, and that airbags and other safety components are serviced and up to date.
Check your Vehicle Identification Number (VIN) in the National Highway Traffic Safety Administration (NHTSA) database to see if your make and model has been recalled recently.
Drive only your car(s).
You are only approved to give rides in the vehicle(s) on your listing.
If you plan to switch your vehicle, make sure the car make/model and photo on your listing matches the new vehicle before accepting a new ride.
Traveling with Pets:
If you are traveling with pets, ensure that the pet has sufficient space to ride comfortably in your vehicle.
With a pet, it is best practice to make a stop every hour on behalf of the pet.
Communicate with the pet owner to make sure the pet receives all its requirements.
Make sure you have these essential supplies.
Here are our suggested essentials that you must have on hand for a long ride:
- License and Registration
- Copy of your car insurance policy
- Your cars instruction manual
- Your roadside service card or contact information
- A spare tire
- First aid kit
What not to do:
Reports of any of the behaviors below will result in an immediate lifetime ban from the Jasper platform and possible legal action.
Do not, under any circumstances:
- Drive under the influence of drugs or alcohol.
- Bring a weapon along on a Jasper ride
- Engage in unsafe driving behaviors including but not limited to: speeding, running red lights and stop signs, tailgating, and making lane changes without proper signaling
- Discriminate against another member of the community on the basis of race, color, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age, military status, or any other characteristic protected under law
- Refuse to provide a ride to a rider with a service animal, or with a wheelchair that can safely and securely fit in your car’s trunk or backseat without obstructing the driver’s view
- Physically touch riders or other drivers without their explicit consent
- Use abusive, discriminatory, sexual, or inappropriate language, behavior, or gestures
- Damage riders’ property, or retain and refuse to return a rider’s items
- Broadcast or record in violation of state or local laws
- Engage in fraudulent behavior, including but not limited to: falsifying pickups, misrepresenting your location, payment fraud, or misrepresenting your identity on your profile or submitted documents
- Excessively decline ride requests
- Ask your rider to pay their ride fare off of the Jasper platform
- Violate terms set forth in Jasper’s Terms of Service or other policies
*Please note that Jasper has no control over the conduct of neither Drivers nor Riders, and disclaims all liability. Failure of Drivers or Riders, to satisfy their responsibilities may result in suspension of activity or removal from the Jasper platform.